Zapier AI
AI in workflow automation
1 case studies
4 specialists
2 specialists
Agents Application AI in workflow automation
Used to add AI capabilities to Zapier's workflow automation platform, enabling natural language automation creation, AI-powered data transformation, and chatbot building. Teams use it to create Zaps with plain English, classify incoming data, extract information from unstructured text, and build customer-facing AI chatbots connected to their tools.
Sign up free at zapier.com. AI features are available across plans, with advanced features on paid tiers ($20/mo+). Use the AI builder to describe an automation in plain English, or add AI actions (ChatGPT, Claude, etc.) as steps in your Zaps. Zapier's AI Chatbot builder lets you create bots that connect to your data sources.
Case studies
50-person SaaS company, sales operations
A SaaS company's client onboarding involved 22 manual steps across CRM, contract tool, billing, Slack, and email — taking SDRs 4 hours per new client and causing 3-day delays in setup.
Built a 47-step Zapier AI workflow with AI-powered decision branches: contract signature triggers CRM update, then provisions accounts, sends personalized welcome sequences, and alerts the success team in Slack — all with AI-written content.
Onboarding time cut from 4 hours to 15 minutes. Sales team recovered 22 hours/week. Error rate (wrong tier, missing access) dropped from 12% to 0.3%.
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AI Automation Expert @ Independent
AI automation expert who builds workflows that save businesses 10-30+ hours per employee per week. Expert-Vetted and Top 1% with 250+ delivered projects and 100% Job Success. Specializes in n8n, Make.com, Zapier, AI chatbots, document processing, and API integrations.
AI Automation & Workflow Specialist @ Independent
Top 1% with a decade of experience collaborating with SaaS startups to global businesses. Trusted by clients in 36 countries. Prefers n8n for its interface and versatility but equally adept with Zapier and Make.com. Specializes in multi-step API integrations and AI agent development.
n8n Workflow Automation & No-Code/Low-Code Developer @ Independent
Former Senior Product Manager at startups and Project Manager/Innovation Consultant at EY. Transitioned to freelance specializing in no-code/low-code workflow automation. Expert in building API/HTTP requests with Postman, implementing webhooks, and leveraging the full potential of no-code/low-code development.
AI Agent & Workflow Automation Expert @ Independent
Expert in AI Agents including Voice AI Agents, AI Chatbots, and AI Automation. Built 100+ AI chatbots and agents across Twitter, email, Facebook, Instagram, WhatsApp, and Shopify. Creates YouTube automation using n8n, JSON2Video API, RunwayML API, and Flux. Serves golf clubs, real estate, salons, restaurants, dental clinics, and more.
Thought leaders
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Zapier
CEO and co-founder of Zapier. Under his leadership, Zapier connects 7,000+ apps and has embraced AI with natural language Zap creation, AI-powered actions, and Zapier Central AI assistant. Saved users an average 10 hours/week.
Ben's Bites / Factory
Founder of Ben's Bites, a 7-figure AI newsletter with 110k+ subscribers that he grew in 13 months. Previously founded Makerpad (acquired by Zapier in 2021), teaching people to build without code. Now at Factory doing Dev Rel. Invests in AI companies through Ben's Bites Fund. Former community manager at Product Hunt.
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