Zapier AI

Zapier AI

AI in workflow automation

Agents Application

What it's used for

Zapier AI adds artificial intelligence capabilities to the world's largest workflow automation platform, enabling anyone to build automations using natural language, process data with AI, and create chatbots connected to 7,000+ apps.

  • Natural language automation — Describe what you want to automate in plain English and Zapier builds the workflow
  • AI actions in Zaps — Add ChatGPT, Claude, or other AI models as steps in any automation for summarizing, classifying, extracting, or generating content
  • AI Chatbot builder — Create customer-facing chatbots connected to your data sources and tools
  • AI data transformation — Use AI to parse unstructured data, format responses, and make decisions within workflows
  • Canvas (AI workflow builder) — Visual builder for complex AI-powered automations with branching logic

Marketing teams use Zapier AI to automatically categorize and route incoming leads. Support teams build chatbots grounded in their knowledge base. Operations teams automate data processing that previously required manual review.

Zapier's advantage is its 7,000+ app integrations — your AI automations can connect to virtually any tool. Learn more at zapier.com.

Getting started

  1. Sign up free at zapier.com
  2. Choose your plan:
    • Free — 100 tasks/month, 5 Zaps, basic AI features
    • Starter ($20/mo) — 750 tasks/month, multi-step Zaps, filters
    • Professional ($49/mo) — 2,000 tasks/month, unlimited Zaps, advanced AI tools
    • Team ($69/mo) — Shared workspaces, permissions, premier support
    • Enterprise — Custom pricing, SSO, admin controls, advanced security
  3. Build with AI — Click 'Create' and describe your automation in natural language
  4. Add AI steps — Insert AI actions into any Zap: summarize text, classify data, generate responses, extract information
  5. Build a chatbot — Use the AI Chatbot builder to create a bot, connect knowledge sources, and embed on your website
  6. Test and activate — Test your Zap with sample data, then turn it on
Tip: Combine Zapier's AI actions with its Formatter steps for powerful data processing — AI extracts information, Formatter structures it, and subsequent steps route it to the right destination.

Solutions

Guides using Zapier AI

In-depth workflows featuring Zapier AI

Case studies

Real Zapier AI projects

22 hrs/week saved B2B SaaS

47-Step Onboarding Workflow — 22 Hrs/Week Saved

50-person SaaS company, sales operations

Challenge

A SaaS company's client onboarding involved 22 manual steps across CRM, contract tool, billing, Slack, and email — taking SDRs 4 hours per new client and causing 3-day delays in setup.

Solution

Built a 47-step Zapier AI workflow with AI-powered decision branches: contract signature triggers CRM update, then provisions accounts, sends personalized welcome sequences, and alerts the success team in Slack — all with AI-written content.

Results

Onboarding time cut from 4 hours to 15 minutes. Sales team recovered 22 hours/week. Error rate (wrong tier, missing access) dropped from 12% to 0.3%.

Used Zapier AI professionally?

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For hire

Zapier AI specialists

AG

Adam Goodyer

AI Automation Expert @ Independent

AI automation expert who builds workflows that save businesses 10-30+ hours per employee per week. Expert-Vetted and Top 1% with 250+ delivered projects and 100% Job Success. Specializes in n8n, Make.com, Zapier, AI chatbots, document processing, and API integrations.

AI Automationn8nMake.com +2
n8n AIZapier AIOpenAIChatGPT
Available 250 projects Sydney
Contact
TF

Tiago Felix

AI Automation & Workflow Specialist @ Independent

Top 1% with a decade of experience collaborating with SaaS startups to global businesses. Trusted by clients in 36 countries. Prefers n8n for its interface and versatility but equally adept with Zapier and Make.com. Specializes in multi-step API integrations and AI agent development.

n8nZapierMake.com (Integromat) +2
n8nZapierMake.com (Integromat)
Available 57 projects Sao Paulo
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JS

Julian Schmidt

n8n Workflow Automation & No-Code/Low-Code Developer @ Independent

Former Senior Product Manager at startups and Project Manager/Innovation Consultant at EY. Transitioned to freelance specializing in no-code/low-code workflow automation. Expert in building API/HTTP requests with Postman, implementing webhooks, and leveraging the full potential of no-code/low-code development.

n8nZapierMake.com +2
n8nZapierMake.com
Available 27 projects Berlin
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FE

Faraz Ehsan

AI Agent & Workflow Automation Expert @ Independent

Expert in AI Agents including Voice AI Agents, AI Chatbots, and AI Automation. Built 100+ AI chatbots and agents across Twitter, email, Facebook, Instagram, WhatsApp, and Shopify. Creates YouTube automation using n8n, JSON2Video API, RunwayML API, and Flux. Serves golf clubs, real estate, salons, restaurants, dental clinics, and more.

n8nMake.comZapier +2
n8nMake.comZapier
Available 29 projects Karachi
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